FAQ

You can place an order directly on our website. You can also email our sales team on hello@bodaskins.com who will be happy to assist you with your order.

Yes. Please email hello@bodaskins.com and we will put your order through for you.

Once you have placed an order, we will send you an order confirmation email.

Payment can be made using all major credit and debit cards. Payment can also be made using Paypal.

Yes. Our site features state-of-the-art security systems so your online payment is secure. Your payment details or information are never stored. For full details, see our Privacy Policy.

Yes. For £8 you can have the jacket gift wrapped and include a personal card with your individual message. Please select the option at checkout or email Lucy, Jess & Chloe on hello@bodaskins.com if you have any questions about this service.

Changed your mind? We're not able to make changes or cancel orders once they've been placed. If you do wish to return please follow our Simple + Easy Returns process.

When placing your order, you will be ordering a BODA size. To work out what BODA size you are, please look at the size guide on each product page. Each size guide will show the measurements of each jacket.

To find the correct size for you, please read the size guide on the product page. Each product has a size guide with measurements that are specific to that item. There is also individual fit information on the product listings where you can find out more specific information regarding fit and sizing. Our jackets are a slim cut designer fit, we recommend going for the size up if you want a more relaxed fit. If you would like help selecting a size please email  hello@bodaskins.com

Please email hello@bodaskins.com the below measurements and a design assisstant will help you find the right size.

Men 

Chest, height and desired fit

Women
Bust, Waist, hip and Desired fit. 

Bust
Wrap a tape measure around your back, across your shoulder blades and under your arms. The tape should be straight and parallel with the floor. It must also wrap around the fullest part of your bust.
Waist
You should measure the narrowest part of your waist, between your rib cage and belly button.
Hips
Take the measurement around the fullest part, which is usually 7" to 9" below the waist. 

On the product page for each item you can find specific information including the jacket’s story, features and fit. If you require any further information about our jackets then please email hello@bodaskins.com

Yes – we ship to over 80 countries. All items are can be tracked online, and require a signature upon delivery to ensure your new jacket gets to you safely.

Once dispatched, orders are normally delivered in 3 - 5 days to any location worldwide with Standard Delivery. FedEx Express shipping is 1 - 2 days. Orders are normally dispatched within 24 hours, but please allow a little longer during busy periods.

We will deliver your jacket any where in the world for £10. All items are can be tracked online, and require a signature upon delivery to ensure your new jacket gets to you safely. FedEx Express shipping is £22.

As soon as your item has been dispatched we will send you over an email with your tracking number.

If your order is to be delivered outside the European Union you may have to pay import duty and local sales taxes. You should be able to find out an approximate figure from your local government’s website.

We take great pride in the design and manufacture of our products to ensure their longevity and, ultimately, your satisfaction. We are that confident in the quality and fit of our products, we have introduced free worldwide returns and have extended our returns policy to 100 days to give you peace of mind before ordering. For more info, click here.

Yes. It is really important to us that you get a jacket you love, so if you want to exchange your jacket we are more than happy to do this for you for free.
You can request an exchange by heading to the Returns Manager.

You have 100 days to return your jacket for an exchange and 14 days to return your jacket for a refund.

Yes. You can request a refund for your order via the Returns Manager, within 14 days of receiving your order.
Once your refund request has been confirmed, please follow the steps to send your order back to us free of charge.

If you require any assistance, please email care@bodaskins.com. Please note that we can't offer exchanges or refunds on custom-made or customised jackets.